Privacy Policy

At Reputable Team, we respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you interact with our website or services.

1. Information We Collect

We may collect personal information such as your name, phone number, email address, and project details when you:

  • Fill out a contact form
  • Request a service or estimate
  • Communicate with us directly

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide service quotes
  • Schedule and complete requested services
  • Send updates or important notifications related to your project
  • Improve our website and customer experience

3. Data Sharing

We do not sell or share your personal information with third parties, except:

  • When required by law
  • To trusted partners involved in fulfilling your service request (e.g., subcontractors)

4. Security

We take appropriate measures to protect your data from unauthorized access, misuse, or disclosure.

5. Cookies

Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to manage or disable cookies.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us.

7. Updates

We may update this policy from time to time. Changes will be posted on this page.

8. Text Opt-ins

Verbal opt-in:
Reputable Plumbing LLC will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their information will not be shared with third parties.

Website/Online opt-in:
By submitting this form and signing up for texts, you consent to receive text messages from Reputable Plumbing LLC at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties.

Contact Us:

If you have questions about this policy, please contact us via our website or email.